Office Policies

If you have any questions about our office policies, please call our office during business hours at (516) 442-2111.

Appointments

At our office, we know that your time is important. If you are a new patient, please arrive at our office 20 minutes prior to your scheduled time. For your convenience you may download all the new patient forms and complete them ahead of time and bring them with you to your first appointment.


Cancellations

We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.


Payment Options

We accept cash, checks, Visa, Mastercard, Discover and American Express.

Major Credit Cards


Financing

We offer financing through CareCredit, Lending Club, and CitiHealth to make dental treatments affordable to our patients. If you have any questions, please call our office during business hours.


Insurance

We participate with the following insurance*:

  • Aetna
  • Assurant
  • CSEA
  • Careington
  • Cigna
  • Delta
  • Dental Benefit Providers
  • Dental Directory Services
  • Dental Network of America
  • Dental Save
  • Dentemax
  • Eastern Dental Plan
  • Empire BCBS
  • Guardian
  • Humana
  • Liberty
  • Metlife
  • Principle
  • Self Insured Dental Services (SIDS)
  • Stanis
  • United Concordia
  • United Healthcare

* If your insurance is not listed please call the office and speak with my staff we will check your insurance benefits and do our best to work with many other insurance carriers and union plans.

If you provide us with your dental insurance information, we will be glad to call your insurance company to verify your coverage and type of plan you have. We will also file your claim, but remember you are ultimately responsible for all charges.

We will estimate to the best of our ability the amount you are responsible for paying. These are not guarantees that the insurance company will pay the amount left. You are responsible for paying your portion for services at the time service is rendered. Your portion would include deductibles, co-insurance and any non-covered procedures.

If you have any questions about your dental insurance benefits, please call our office at (516) 442-2111. Our staff will be glad to answer them for you.


Emergencies

Our office is always available to patients in need. We welcome calls from our existing patient and new patient as well. Please call our office at (516) 442-2111 and my staff will gladly accommodate your needs. If a situation arises after our office hours you can contact our office at (516) 442-2111 and will be instructed on how to reach Dr. Roket.